When you sign in by phone, Cisco Unity Connection plays your recorded name and then tells you how many new and saved messages you have. After your message counts, Connection plays the Main menu.
Once you choose to play either your new or old messages, Connection plays them in the order you specify in the Messaging Assistant web tool—first ordered by message type and urgency, then by the time the message was sent.
What you hear about a message and the sender depends on whether the message was left by another user or by an unidentified caller:
| Connection user | Connection plays the message number, time stamp, and name and/or extension of the user who left the message. |
| Unidentified caller | Connection plays the message number and time stamp. Connection may also play the phone number of the caller, if the number is available and if the system is set up to do so. |
You can specify what information Connection plays about a message and the message sender before and after playing messages.