Devices that have an email address (for example, text pagers and text-compatible mobile phones) receive voice message transcriptions as email messages or text messages, depending on the device.
SMS-compatible devices receive voice message transcriptions as text messages.
The fields to turn on transcription delivery are located on the Email Notification Device and SMS Notification Device pages where you set up message notification in the Messaging Assistant. (See the applicable procedure in Setting Up Notification Devices.)
Note the following considerations for the most effective use of transcription delivery with SpeechView:
In the From field, enter the number you dial to reach Connection when you are not dialing from your desk phone. If you have a text-compatible mobile phone, you may be able to initiate a callback to Connection in the event that you want to listen to the message.
Check the Include Message Information in Message Text check box to include call information such as caller name and caller ID (if available) and the time that the message was received. Otherwise, there will be no indication in the message of when it was received.
In addition, if you have a text-compatible mobile phone, you may be able to initiate a callback when the caller ID is included with the transcription.
In the Notify Me Of section, if you turn on notification for voice or dispatch messages, you are notified when a message arrives. The transcription will soon follow. If you do not want notification before the transcription arrives, do not select the voice or dispatch message options.
Email messages that contain transcriptions have a subject line that is identical to notification messages. So, if you have notification for voice or dispatch messages turned on, you will have to open the messages to determine which one contains the transcription.