| Step 1
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In the Personal Call Transfer Rules web tool, from the Caller Groups menu, select View Caller Groups. |
| Step 2
| On the Caller Groups page, select the caller group name. |
| Step 3
| On the Caller Group page, select Add Members. |
| Step 4
| On the Find Contacts page, select the applicable tab, depending on whether you want to search the list of users in the Connection directory or your contacts list. You may be able to search for both users and administrator-defined contacts in the Connection directory. Administrator-defined contacts are indicated by an asterisk (*) next to the name in the search results list.
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| Step 5
| Fill in the fields, as applicable to your search, and select Find. |
| Step 6
| Check the check box next to the name to add the contact or user to the caller group. |
| Step 7
| Select Add Users or Add Contacts, as applicable. Connection adds the contact or user to the caller group and returns to the Caller Group page. |
| Step 8
| On the Caller Group page, select Save. |