Changing Your Call Screening Preferences

You can choose to have Cisco Unity Connection screen indirect calls. Connection can ask for the name of the caller and play the name for you before connecting the call. It can also tell you when it connects the call, or give you the option of taking an indirect call or routing it to voicemail for the caller to leave a message.

Procedure
    Step 1   In the Messaging Assistant, from the Preferences menu, select Transfer and Screening.
    Step 2   In the Transfer Rule table, select the basic transfer rule whose settings you want to change.
    Step 3   In the Screen Calls section, check one or more check boxes to set your screening options:
    Option Description
    Tell Me When the Call Is Connected

    Connection tells you when it connects the call.
    Tell Me Who the Call Is For

    Connection plays the name associated with the dialed extension. Use this setting when two or more people share a phone.
    Ask Me If I Want to Take the Call

    Connection asks if you want to take the call or have the caller leave a message.
    Ask for Caller's Name

    Connection records the name of the caller and plays it for you before connecting the call.

    Note the following considerations:

    • For the option of declining a call for someone with whom you share a phone, check both the Tell Me Who the Call Is For and the Ask Me If I Want to Take the Call check boxes.

    • For the option of accepting or declining a call based on the identity of the caller, check both the Ask Me If I Want to Take the Call and the Ask For Caller’s Name check boxes.

    When you accept, Connection connects the call. When you decline, Connection routes the call to voicemail.

    Step 4   Select Save.