Changing How Connection Handles Messages When You Hang Up or Are Disconnected

You can choose whether Cisco Unity Connection leaves new messages marked as new or marks them as saved when you have accessed the message body and then hang up or are disconnected before indicating how to manage the message.

Procedure

Step 1

In the Messaging Assistant, from the Preferences menu, select Message Playback.

Step 2

On the Message Playback page, in the When Call Disconnected or Hung Up During Message Playback section, select the applicable option:

Option	Description
Mark a New Message as Saved	Connection marks messages as saved.
Mark a New Message as New	Connection marks message as new.

Step 3

Select Save.