Changing Information for Contacts

Do the procedure in this section when you want to change the name or phone number for a contact, or to assign an alternate name.

Procedure
    Step 1   In the Messaging Assistant, from the Contacts menu, select View Contacts.
    Step 2   On the Contacts page, select the first name of the contact whose information you want to change.
    Step 3   In the Alternate Spelling of First Name and Alternate Spelling of Last Name fields, change the alternate spellings of your contact’s name, as applicable.

    If you use non-Roman alphabet characters in the First Name and Last Name fields, using the Roman alphabet for the alternate spellings enables Connection to identify the names if you call the contact by using voice commands. You can use the characters A-Z, a-z, and 0-9.

    Step 4   In the Alternate Names section, change the information as applicable:
    1. To delete an alternate name, check the check box next to the name, and select Delete Selected.
    2. To add an alternate name, select Add Row and enter the name(s).
    Step 5   Optionally, in the Email field, change the email address of the contact, as applicable. (Email addresses are for your information only.)
    Step 6   In the Phone Numbers to Call Contact By Using Voice Commands section, change the work, home, or mobile phone number that Connection dials for the contact, as applicable.

    When entering dialed phone numbers, if the phone number is an internal number, enter the extension for the contact. For external numbers, enter the phone number beginning with any access code needed to make an outside call (for example, 9). You can enter digits 0 through 9. Do not use spaces, dashes, or parentheses between digits. For long-distance numbers, also include the applicable dialing codes (for example, 1 and the area code). You can also enter:

    • , (comma) to insert a one-second pause.

    • # and * to correspond to the # and * keys on the phone.

    Step 7   In the Phone Numbers to Identify Contact for Personal Call Transfer Rules section, change the work, home, or mobile phone number for the contact, as applicable.

    When entering numbers to be used by personal call transfer rules, enter the number as it appears on a caller ID display. Connection can identify the call as being from the contact only when the phone number of an incoming call matches exactly what you enter in the field.

    Step 8   In the Caller Group Membership section, change the information as applicable:
    1. To remove the contact from a caller group, uncheck the check box next to the group name.
    2. To add the contact to a caller group, check the check box next to the group name.
      Note   

      If you have no caller groups set up, the Caller Group Membership section is not displayed. (You create caller groups in the Personal Call Transfer Rules web tool.)

    Step 9   Select Save.