Changing Your Message Addressing and Sending Preferences

Cisco Unity Connection provides two ways to address messages to other users when your phone input style is set to use the phone keypad (Keys Only):

You may be able to switch between spelling and number entry by pressing # # when you are prompted to address a message over the phone, regardless of the message addressing setting that you choose.

Procedure
    Step 1   In the Messaging Assistant, from the Preferences menu, select Phone Menu.
    Step 2   On the Phone Menu page, in the While Addressing and Sending a Message section, check the Confirm Recipient by Name check box to hear a confirmation of a selected name.
    Note   

    You always hear a confirmation when using voice commands (the Voice Recognition input style).

    Step 3   Check the Continue Adding Names After Each Recipient check box to continue adding names after each recipient when sending and forwarding messages to multiple recipients.
    Note   

    You are always prompted to continue adding names when using voice commands (the Voice Recognition input style).

    Step 4   In the Enter a Recipient By field, select the option that you want to use for spelling usernames or entering extensions when you address messages.
    Note   

    This setting does not apply when using voice commands (the Voice Recognition input style).

    Step 5   In the When a Call Is Disconnected or I Hang Up field, choose the applicable option:
    Option Description
    Send Message

    Connection sends the message if the call is disconnected in the following circumstances:

    • When you are replying to or sending a message—As long as the message has at least one recipient and the recording is more than one second in length. This means that Connection sends the message even though you may not have finished recording or addressing the message.

    • When you are forwarding a message—As long as the message has at least one recipient. This means that Connection sends the message even though you may not have recorded an introduction or completely addressed the message.
    Discard Message

    Connection does not send the message unless you have pressed # to confirm that you are ready to send it. If the call is disconnected before you have a chance to send the message, Connection deletes the message rather than sending it.
    Step 6   Select Save.