Changing Personal Greetings

When you turn on a personal greeting, you specify how long you want it available for use. Cisco Unity Connection plays the greeting in the applicable situation until the date and time that you specified arrives, and then the greeting is automatically turned off. For example, you can set your alternate greeting to stop playing on the day that you return from a vacation.

You can also set a greeting to play indefinitely, which is useful when you turn on a busy or a closed greeting.

You can turn off a greeting at any time. When a greeting is off, Connection no longer plays it, although the recording is not erased.


Note

With a multilingual system, you use the Messaging Assistant web tool to manage only the greetings in your default language. You manage greetings in other languages by phone, and your input style must be set to the phone keypad (Keys Only option).

Procedure
    Step 1   In the Messaging Assistant, from the Greetings menu, select View Greetings.
    Step 2   On the Greetings page, select the greeting you want to change.
    Step 3   To turn off the greeting, on the <Name> Greeting page, select Disabled, then skip to Step 5.

    Or

    To turn on the greeting, select the applicable option:

    Option Description
    Enabled with No End Date and Time

    Greeting plays indefinitely.

    Enabled Until

    Greeting plays until the date and time you specify, when Connection automatically disables the greeting.

    Step 4   In the Callers Hear section, select the applicable option:
    Option Description
    My Personal Recording

    To record your own greeting.

    On the Media Player, select Record and record your greeting; when you finish recording, select Stop.

    System Default Greeting

    To use the prerecorded system greeting.

    Nothing

    To have callers hear a tone to signal that they should leave a message

    Step 5   Select Save.