Changing What Cisco Unity Connection Plays Before and After Messages

Message properties are pieces of information about a message. You can specify whether you want Connection to play all, none, or a combination of the message properties.

The default settings are that Connection plays the sender information, message number, and time the message was sent .


Note

For receipts, the information differs slightly. Connection plays the time stamp and reason for a receipt before the recipient list when there is more than one recipient; when there is only one recipient, Connection plays the time stamp and reason after the recipient name.

Procedure
    Step 1   In the Messaging Assistant, from the Preferences menu, select Message Playback.
    Step 2   On the Message Playback page, scroll down to the Before Playing Each Message Play section, and check or uncheck the applicable check boxes to specify what information Connection plays before each message:
    Option Description
    Sender's Information

    Before playing the message, Connection plays the name of the user who sent the message, if available. Connection may also play either the phone number of an unidentified caller, if available, or the extension of the user who sent the message.
    Message Number

    Before playing the message, Connection announces the sequential number of a message. (For example, “Message 1, a voice message…Message 2, a voice message…”)

    Tip   

    Although you can turn off message counts in the Messaging Assistant, it is handy to know how many messages you have as you can skip ahead or back to a particular message by entering the message number.
    Time the Message Was Sent

    This is the time stamp. Connection announces the day, date, and time that a message was sent. (You can specify that Connection play this information before and/or after playing the message.)
    Step 3   In the After Playing Each Message Play section, check or uncheck the Time the Message Was Sent check box to specify whether Connection plays the message time stamp after playing each message.
    Step 4   Select Save.