| Step 1
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In the Personal Call Transfer Rules web tool, from the Destinations menu, select View Destinations. |
| Step 2
| On the Destinations page, select the New Destination icon below the menu bar. |
| Step 3
| On the Create Destination page, in the Name field, enter a name for the destination. |
| Step 4
| In the Phone Number field, enter a phone number for the destination. Use digits 0 through 9. Do not use spaces or parentheses between digits. For long-distance numbers, also include 1 and the area code.
You may not be able to enter certain phone numbers, or your phone system may require additional characters (for example, you may be required to enter an access code to dial outgoing numbers). If you are experiencing difficulties with this setting, contact your Connection administrator.
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| Step 5
| In the Rings to Wait field, enter the number of rings you want Connection to wait before transferring the call to voicemail or to the next destination in a destination group, depending on your other call transfer settings. The default value is four rings. |
| Step 6
| If you have set this destination to forward calls to Connection, check the Loop Detection Enabled check box. If you create a rule that transfers calls from Connection to a phone destination, you may inadvertently create a call-looping situation in which Connection forwards calls to your phone, and your phone consequently forwards the call back to Connection, and callers may never be able to reach you. Selecting this setting when you configure this type of destination to forward calls to Connection can help eliminate call-looping problems.
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| Step 7
| Select Save. |