Setting Basic Transfer Rules to Apply Personal Call Transfer Rules

Personal call transfer rules are used only if the active basic rule—the standard, alternate or closed transfer rule—is set to apply personal call transfer rules instead of the basic settings. Once you have created and enabled personal call transfer rule sets, you must set the basic transfer rules to apply personal call transfer rules.


Note

You use the Messaging Assistant web tool to do the following procedure (not the Personal Call Transfer Rules web tool).

Procedure
    Step 1   In the Messaging Assistant web tool, from the Preferences menu, select Transfer and Screening.
    Step 2   In the Transfer Rule table, choose the basic transfer rule that you want to set to use personal call transfer rules.
    Step 3   In the When This Basic Rule Is Active field, select Apply Personal Call Transfer Rules.
    Step 4   Select Save.
    Step 5   Repeat Step 1 through Step 4 for each additional basic transfer rule that you want to set to use personal call transfer rules.