Setting Mobile Phones to Forward to Cisco Unity Connection

You can use this generic procedure as a guide, but the steps may vary depending on your phone. We recommend that you use instructions provided by your phone carrier instead.

Procedure
    Step 1   On the mobile phone, select the Settings option.
    Step 2   Select Call Settings.
    Step 3   Select Call Forwarding.
    Step 4   Select the applicable forwarding options.

    It is not advisable to forward all calls. Typically forward for the following conditions:

    • If phone is busy.

    • If phone is not answered.

    • If phone is out of reach or not available (for example, turned off).

    Step 5   Follow the on-screen prompts and enter your work phone number, which should correspond to your primary extension on Connection.